Maintenance Packages

We offer website maintenance and management that is professional, inexpensive and takes care of all your web support needs. Whether you are a small business or a large organisation with multiple websites, our three approaches to website maintenance cover all bases.

ALEA - BASIC
Basic Maintenance Plan
Upfront Cost - No
No Minimum Contracts - Yes
'Unused hours' NEVER expire - No
Update Content (Including Text and Photos) - Yes
Graphic Design Work (Subject to Hours Available) - No
Strategy Meetings
Telephone Support - Once in a Month
Work Report
Report Showing Completed Work and Remaining Unused Hours - By Request
Creating Static Banner - No
Updating Existing Banner - Yes
Creating/Updating the Footer - Yes
Creating/Updating the Header - Yes
Creating/Updating the Menu Style - No
Creating/Updating the Background Colour of the Website - No
Creating/Updating the Images Related to the Services - Yes
Adding a New Page Based on the Current Design Template - No
Adding a New Page Based on a New Design - No
Minor Changes to Functionality - Yes
Fixing Bugs/Issues - Yes
Database Backups - Once a Month
File Backups - Once a Month
Cache Cleaning - Once a Month
Site Speed Check - Every Fortnight
Time Allocated Each Month - 4 Hours
Response Time - 1-2 Business Days
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ALEA - SILVER
Silver Package with Extra Benefits
Upfront Cost - No
No Minimum Contracts - Yes
'Unused hours' NEVER expire - Yes
Update Content (Including Text and Photos) - Yes
Graphic Design Work (Subject to Hours Available) - No
Strategy Meetings
Telephone Support - Quarterly
Work Report
Report Showing Completed Work and Remaining Unused Hours - By Request
Creating Static Banner - Yes
Updating Existing Banner - Yes
Creating/Updating the Footer - Yes
Creating/Updating the Header - Yes
Creating/Updating the Menu - Yes
Creating/Updating the Background Colour of the Website - No
Creating/Updating the Images Related to the Services - Yes
Adding a New Page Based on the Current Design Template - No
Adding a New Page Based on a New Design - No
Minor Changes to Functionality - Yes
Fixing Bugs/Issues - Yes
Database Backups - Every Fortnight
File Backups - Every Fortnight
Cache Cleaning - Every Fortnight
Site Speed Check - Every Fortnight
Time Allocated Each Month - 8 Hours
Response Time - 1-2 Business Days
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ALEA - GOLD
Gold Package with Maximum Benefits
Upfront Cost - No
No Minimum Contracts - Yes
'Unused hours' NEVER expire - Yes
Update Content (Including Text and Photos) - Yes
Graphic Design Work (Subject to Hours Available) - No
Strategy Meetings
Telephone Support - Alt Months
Work Report
Report Showing Completed Work and Remaining Unused Hours - By Request
Creating Static Banner - Yes
Updating Existing Banner - Yes
Creating/Updating the Footer - Yes
Creating/Updating the Header - Yes
Creating/Updating the Menu - Yes
Creating/Updating the Background Colour of the Website - No
Creating/Updating the Images Related to the Services - Yes
Adding a New Page Based on the Current Design Template - No
Adding a New Page Based on a New Design - No
Minor Changes to Functionality - Yes
Fixing Bugs/Issues - Yes
Database Backups - Every Week
File Backups - Every Week
Cache Cleaning - Every Week
Site Speed Check - Every Fortnight
Time Allocated Each Month - 12 Hours
Response Time - 1 Business Day
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  • Unused hours NEVER expire e.g. if you don’t require our services for 1 month, the hours accumulate until you’re ready to use them all within that yearly period.
  • Example of what we could do in any single month: Update several web pages, including text and photos.