Have you got a question?

Our team has compiled a list of answers to the most frequently asked questions. In case your query remains unresolved, please contact us and we will be happy to assist you.
Please call our office at +919610365064 or email us with your question

Top ten most popular FAQs

Is there a time frame in which I can expect a response?

We work with each client to establish specific expectations. In addition to the quality of our service, we have measurable service levels that specify clear consequences if we fail to meet these expectations.

How long are your services contract?

Depending on the type of service you choose, our IT Services contract will vary. It may be a month-to-month program or an annual contract.

What if our company already has an internal IT department?

Not a problem! We offer customized solutions that can be tailored to suit your specific requirements. You can rely on us for a full range of IT services, consulting, software design, development, and desk support. With Alea, you can enjoy a customized flat rate pricing plan at an affordable price.

How should I proceed if I have a new requirement?

You can mail us your requirements or give us a call to our contact person. If you have any query, you can also contact with live chat support.

Do you offer a free trial period before I sign up for your services?

We offer a 45-day trial if you sign in to your Alea account. You will have access to all the possible opportunities during the free trial to get the most out of the software and become more comfortable with the product. All of your questions can be addressed by our customer service team in the meantime.

What's the best way to apply for a position at Alea?

You can search and apply for the job by visiting Careers section on our website. When you create a profile, you will be able to apply for additional openings, set up job alerts, and view the status of your applications.

Can you make my website rank on top on the search engine?

If In the case of a website that is created by Alea IT solutions, effective search engine optimization is automatically included.
Specifically, we need to know what search phrase you wish to appear under in order to answer the question at hand. In the case of a realistic search phrase, where there aren’t ten million results already available, then the answer is yes.

Upon completion, who owns the site's copyrights?

Once your website has been designed and paid for in full, it belongs entirely to you. IPR shall remain with clients as we do not own any copyright. If you want full confidentiality, our company also signs the NDA (Non Disclosure Agreement) to ensure that certain information will remain strictly confidential.

What is your payment policy.

In terms of the payment policy, ALEA is flexible based on clients as every business is unique. Upon confirmation of the project, we request a 50% deposit to allocate resources, and depending on the size of the project, the remaining balance is usually paid upon completion or in milestones. In addition to PayPal payments, we also accept credit cards and bank wire transfers

I want to hire Alea IT solutions. What do you require to start?

To begin with, we need to know what kind of requirements you have. Please use the request for quoteform to share your requirements and specifications with us.

Upon receiving your information, we will review it and get back to you as soon as possible. To avoid future confusion, please provide as much detail as possible.

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